Question 1

Is modaPos really free?

Accepted Answer

Yes. modaPos provides one free plan with core features included, so you can start without a separate monthly software fee.

Question 2

Does it work without internet?

Accepted Answer

Yes. modaPos is built with an Offline-First architecture. Everything works normally without Wi-Fi or mobile data except card payments, and all data syncs automatically once you reconnect.

Question 3

What devices are supported?

Accepted Answer

modaPos runs on iPad and Android tablets. Start right away on your existing device — no dedicated terminal purchase required.

Question 4

Can I connect my existing receipt printer?

Accepted Answer

Yes. LAN, Bluetooth, and USB receipt printers are all supported. The exact setup depends on your store's network configuration.

Question 5

How many items can I add to my menu?

Accepted Answer

There is no limit on the number of items you can register. Categories and options can also be structured flexibly around the way your store operates.

Question 6

Are there payment methods besides card and bank transfer?

Accepted Answer

Yes. Cash, credit and debit card, bank transfer, and more are all supported. You can also add or remove payment methods to match the way your store operates.

Question 7

Can I import data from my current POS?

Accepted Answer

Product and menu data in Excel (CSV) format can be imported. Export your item list from your current POS and register it in modaPos quickly. Contact support if you need help with the migration.

Question 8

How do I handle refunds or payment cancellations?

Accepted Answer

Full or partial cancellations can be processed directly from the order history. Cancelled amounts are automatically deducted from sales totals, and receipt reprinting is supported.

Question 9

Do I need to request app updates separately?

Accepted Answer

No. Updates are delivered automatically through the App Store and Google Play. When new features are added or bugs are fixed, the latest version is available at no extra cost.

Frequently AskedQuestions